About Us

Kelli Rogers

President

Kelli has been a licensed Public Adjuster for over 15 years. Before becoming a Public Adjuster, Kelli worked as a registered nurse in the critical care setting and was involved in organ donation. Helping people has always been a part of her DNA, and she finds great satisfaction in assisting the insured with the claim process. Kelli and South Wind Public Adjusters have worked on thousands of residential and commercial claims over the years, and she enjoys learning something new from each claim. She also appreciates the challenge and the opportunity to find answers to questions. Kelli has been on the Texas Association of Public Adjusters board for 8 years and is the First Past President. She recently served on the National Association of Public Adjusters as a director and on several committees. All this volunteer time is wisely used to protect consumers in Texas and Nationwide. Kelli has been married for over 23 years and has two boys that she loves to support. For fun, she spends her time at the horse barn attempting to perfect her jumping skills with her horse “Limo”. If you have a question about the claim process or need assistance with a denied, delayed, or underpaid insurance claim, you can contact Kelli directly at [email protected].

Mark Woodfin

Public Adjuster

Mark Woodfin grew up in Lubbock, Texas, and graduated with a Bachelor of Science in Construction Engineering Technology from Texas Tech University in 1984. Upon graduating, he moved to Dallas, Texas, and was in estimating and sales for large-scale commercial construction waterproofing and roofing projects for 12 years. Notable projects include Dallas Federal Reserve Bank, JC Penny Corporate Headquarters, Frito Lay Corp Headquarters, and EDS Corp Headquarters. Mr. Woodfin returned to Lubbock, Texas, in 1996 to join his father in the commercial/residential restoration and remodeling industry specializing in insurance-related work. In 2002, upon his Father’s retirement, he became the sole owner/operator of C D Woodfin Construction, Inc. He obtained his Public Adjuster license in 2019 and has worked with South Wind Public Adjusters since then. He is an active member of TAPIA (Texas Association of Public Insurance Adjusters), NAPIA (National Association of Public Insurance Adjusters), IAUA (Insurance Appraisal and Umpire Association), LARCA (Lubbock Area Roofing Contractors Association) and the Lions Club. He is a previous member of the AGC – Associated General Contractors, ASA – American Subcontractors Association, BOMA – Building Owners and Managers Association, WTHBA – West Texas Home Builders Association, and the Lubbock Chamber of Commerce. Mr. Woodfin has been married to Margaret since 1989 and has two sons, Sam and Conor.

Terence (Terry) Alspaugh

Public Adjuster

Terry joined South Wind Public Adjusters in 2019 and has over two decades experience in the claims and restoration industries. Terry found fulfillment early on as an independent adjuster, helping hurricane victims after 4 storms devastated Florida in 2004. Then as a staff adjuster for a large insurer, Terry continued to find joy in educating and assisting clients with their claims until the industry began to shift. He no longer felt like he was allowed to act in the best interest of his clients. As a licensed Public Adjuster dedicated to serving and advocating for those affected by a loss, Terry utilizes his experience from the carrier side and his knowledge of policy to negotiate and settle claims. His experience has taught him there is much more involved when someone suffers a devastating loss of property, and the person is as important as the property. Terry is a member of the Texas Association of Public Insurance Adjusters and the National Association of Public Insurance Adjusters and prides himself in doing the right thing. In the spirit of advocating for the underdog, Terry has spent 33 years working with children and youth of different backgrounds and experiences. He and his wife of 27 years also operate Easy R Equine Rescue in Lubbock Texas. If you have a question about your policy or an insurance claim-contact Terry directly at [email protected].